You can view the status of your order at any time by visiting the TRACK MY ORDER page.


Call our concierge to place a phone order
Monday – Friday. 9am-5pm (AEST)

1800 661 392


Text your enquiry anytime for assistance

+61 483 917 727


Monday–Friday: 8am - 7pm AEST
Saturday–Sunday: 10am - 6pm AEST


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La Mer is committed to providing the highest quality of innovative, luxury skincare products to our consumers around the globe. We take this responsibility seriously and we are unwavering in our commitment to provide consumers with meticulously crafted products that meet our high standards.

At our authorised retailers and, our valued customers may receive unique experiences such as complimentary services and customised advice from our team of La Mer Experts. Authorised retailers and also invite consumers to try our products through La Mer's sampling program. Our samples are complimentary to our customers and are never sold at our authorised sellers.

We strongly encourage you to purchase only from La Mer's authorised sellers to ensure you always receive authentic, high-quality La Mer product. La Mer does not offer its products through individuals, street vendors, internet auctions or unauthorised online retailers. When a product is purchased from unauthorised sellers, La Mer cannot guarantee the safety, quality, and efficacy of the product. Please click here to find your nearest La Mer authorised seller.