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Last updated: 16th November 2023
The Estée Lauder Companies respects your privacy and values the relationship we have with you.
TABLE OF CONTENTS
We may collect the following types of personal information about you. The specific information we collect about you will vary depending on how you interact with us.
We may collect personal information about you from various sources. For example:
We may combine the information we obtain from the above sources. For example, we may combine information we collect in our stores with information we collect online.
We will seek your consent to collect any sensitive information about you.
We may use the information we have about you:
We also may use your information in other ways for which we provide specific notice at the time of collection.
We may disclose your personal information to:
You have rights and choices in connection with the personal information we have about you.
Cookies are small text files that websites place on your Internet-connected device to uniquely identify your browser or to store information or settings in your browser which allows us to remember you when you come back to our websites and provide you with personalized experiences and advertisements. We use different types of cookies on our websites, including strictly necessary cookies, performance cookies, functional cookies and targeting cookies.
You can view the types of cookies used on our websites and edit your preferences by accessing the “Manage Cookies” link at the bottom of each of our Brand websites. You can also edit your cookie preferences through your browser settings. When editing your cookie preferences, please note that your settings only apply to the browser you use to submit your opt-out request, so if you use multiple browsers or devices, you must opt-out on each browser, on each device. Your opt-out is enabled using cookies so once you opt-out, if you delete your browser’s saved cookies on a device, you will need to opt-out again on that browser on that device.
Our websites are not designed to respond to “do not track” signals from browsers.
We also work with third-party platforms, including platforms operated by social networks, to show you advertisements or measure the effectiveness of our advertisements. We may convert your email address, telephone number, or other information into a unique value and have these third-party platforms match this unique value with a user on their platform or with other data they may have. This matching enables us to deliver advertisements to you and others on these platforms. You also can request that we refrain from using your personal information in this way by emailing us at firstname.lastname@example.org.
We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.
Our products and services are designed for a general audience and are not intended for or directed to children.
A data controller is the entity or entities responsible for collecting your personal information. The data controllers in Australia are as follows:
Controller for All Brands
Estee Lauder Pty. Limited
If we need, or are required, to contact you concerning any event that involves your personal information, we may do so by postal mail, telephone, email or through a notice on our websites.
You can also contact our Privacy Officer to report any misuse of your personal information or if you wish to make a complaint about how we use your personal information (including in relation to any breach of the Privacy Act). If you are unsatisfied with the handling of your complaint, you may take your complaint to the Office of the Australian Information Commissioner using the contact details below:
Office of the Australian Information Commissioner
Phone: 1300 363 992